Siemens Enterprise Communications GmbH & Co. KG with its headquarters in Munich was founded in October 2006 as a wholly owned subsidiary of Siemens AG. It is one of the world’s leading vendors of Open Communications products and services. About 17,000 employees in 80 countries develop and implement solutions designed to meet customers’ Information Technology needs and to optimize their business processes – innovatively, securely and flexibly.

Siemens Enterprise Communications services portfolio includes IT infrastructure, Customer Relationship Management, Command Control Centers, Mobility, Managed Services and Vertical Solutions.

Today's companies are dependent on sharing information and enabling transactions as fast as possible anywhere in the world. It is imperative to have these processes linked efficiently and effectively to their communication facilities. This need for networking, mobility and speed places very heavy demands on enterprise IT and telecom infrastructures. To make sure everything works smoothly, these infrastructures must be planned, implemented and operated with the utmost professionalism. They must also constantly adapt to new situations and demands. Siemens provides a comprehensive range of HiPath Services covering the entire life cycle of voice and data network components, as well as all underlying applications.

Customer satisfaction is Siemens’ key strength. HiPath ProCenter is a powerful software solution that helps service centers meet their objectives. The solution comprises a broad spectrum of services ranging from conventional telephone-based call center services through multimedia contact center services to full integration in CRM systems.

Emergency services have to be ready to leap into action at any hour of the day or night. To streamline emergency management, Siemens has bundled its expertise in many areas. As a result, it is now positioned as a global partner, providing end-to-end life cycle services for its Command Control Center. Siemens contributes its in-depth knowledge in the planning phases and supplies state-of-the-art technologies to help customers realize projects, giving them everything they need to run a smooth and effective emergency service. 

Siemens integrated solutions meet the needs of any type of business or sector. And as every customer segment has its own special requirements, Siemens thus instills its information and communications technology with the specific know-how respective of each customer’s needs: healthcare, government, hospitality, events and venue, finance, automotive, airports and airlines as well as chemicals and pharmaceuticals.

For more information, please visit the global Siemens Enterprise website: http://www.siemens.com/index.jsp?sdc_p=pHPofclsmnu0